Shipping policy
Last updated: October 28, 2026
At Arcade Dad, we're committed to delivering your order quickly and safely. Please read the following details regarding our processing and shipping times.
Processing Time
All orders go through a processing period of 3â7 days before shipment. This includes order verification, quality checks, and packaging. Orders placed on weekends or holidays will be processed the next business day.
Shipping Time & Delivery Estimates
Once processed, orders are shipped via our trusted carriers (UPS, FedEx, or USPS).
Estimated Delivery Times:
| Region | Delivery Time |
|---|---|
| United States | 20â40 days |
| Canada | 20â40 days |
| International orders (if applicable) | 20â40 days |
Delivery times may vary depending on location, weather conditions, or carrier delays.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number. Please allow 24â48 hours for tracking information to update.
Shipping Costs
- Free shipping on every order to the United States and Canada.
- Taxes and import duties are included in the price â no extra fees at checkout or at delivery.
Wrong Address Disclaimer
It is the responsibility of the buyer to ensure that the shipping address entered at checkout is correct. If you need to change your address, please contact us within 12 hours of placing your order.
Lost or Stolen Packages
Arcade Dad is not responsible for lost or stolen packages confirmed as delivered by the carrier. If this occurs, please contact the shipping provider directly to file a claim. However, we'll do our best to help locate your package.
Damaged Packages
If your order arrives damaged, please contact us immediately with photo or video proof of the damage. We'll work with you to arrange a replacement or refund as quickly as possible.
Contact Us
If you have any questions about your order or shipping status, feel free to reach out to our support team:
- đ§ Email: info@arcadedad.com
- đ Phone: +1 (350) 900-3045
We're here to help ensure your arcade experience starts right from delivery!